Product manager with 8+ years driving innovation across SaaS, IoT, and AI-powered solutions in software and hardware domains. Deep technical background spanning sensors, firmware, computer vision, and enterprise integrations enables me to bridge engineering execution with business outcomes. Proven track record scaling products from 0-to-1 achieving rapid growth, leading cross-functional teams across multiple time zones, and delivering measurable ROI through data-driven prioritization and systematic customer discovery.
As a founding team member at Hopstack, scaled product to 50+ B2B customers, 1,600+ e-commerce sellers, 10K+ users, 70+ integrations; drove 20x ARR growth and achieved 95%+ retention. Delivered measurable customer ROI: 50% order processing time reduction, 99.8% inventory accuracy, and 10M+ orders fulfilled across 7 countries.
Pallet Visibility & Tracking
Patented camera-based barcode detection system for real-time shipment visibility with edge computing and cloud integration.
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Head of Product and Implementation
Hopstack (Supply Chain & Logistics SaaS) • Founding Team Member
June 2023 - Now
AI-Powered Supply Chain Solutions
Led 3-product portfolio (enterprise WMS, self-serve fulfillment platform, Integration platform) scaling to 50+ B2B customers, 1,600+ e-commerce sellers, 10K+ users, 70+ integrations; drove 20x ARR growth and achieved 95%+ retention through data-driven prioritization and systematic customer feedback loops
Product Leadership & Organization Building
- ▹ Built product organization 0-to-1 spanning Product Management, Forward Deployment, Customer Success, and Support
- ▹ Transformed deployment model from 15 weeks → 3 weeks and increased feature adoption through tight knit customer and engineering partnership
- ▹ Led distributed scrum team across 4 time-zones, authoring crisp PRDs and creating prototypes using vibe coding tools (cursor, claude code, v0, replit)
- ▹ Transformed sprint cycles from 3 weeks → 1 week with nightly releases improving engineering velocity
AI-First Product Transformation
- ▹ Drove AI-first product transformation using LLM powered automation, eliminating manual uploads, implementing workflow automation, picking/storage/packing optimization, and predictive analytics with humans in the loop
- ▹ Increased fulfillment accuracy to 99.97% and reduced fulfillment time through intelligent automation
- ▹ Integrated across all common warehouse hardware (barcode scanners, PDA devices, weight scales, parcel sorters, autonomous systems) working seamlessly without requiring set-up effort
Integration Platform & Internal Tooling
- ▹ Developed integration platform connecting 70+ external systems (Salesforce, SAP, NetSuite, Shopify, Amazon, UPS, FedEx, SFTP)
- ▹ Built internal tooling platform reducing customer support and TAT by 3x
Customer Impact & ROI
- ▹ Delivered measurable customer ROI: 50% order processing time reduction, 99.8% inventory accuracy improvement
- ▹ 10M+ orders fulfilled across 7 countries
Senior Software Engineer
LG Electronics (AI, IoT & Connected Technologies)
Nov 2018 - June 2023
AI, IoT & Connected Technologies Innovation Center
Autonomous Retail System (Primary Focus)
- ▹ Built and led state-of-the-art autonomous retail solutions combining computer vision, IoT sensors, edge computing, and mobile app, allowing LG to compete with Amazon Go, Standard Cognition and other major competitors in the market
- ▹ The system used face identification, object recognition, pose tracking and several other algorithms to identify and charge shoppers without requiring any human intervention achieving up to 98% system accuracy using edge computing
- ▹ Designed sensor fusion algorithms for accurate product identification in regular and refrigerated shelves
- ▹ Built internal tools suite (hardware monitoring for 100+ sensors, data recording pipeline capturing 10M+ events, OTA firmware update system)
Connected Vehicle Platform & LG Digital Cockpit
- ▹ Wrote firmware solution for LG webOS to communicate with automotive sensors using CAN and OBD2
- ▹ Re-architected fleet management firmware achieving 16x performance improvement for CAN bus, OBD2, and GPS collection
IoT Hardware Evaluation & Product Innovation
- ▹ Led technical evaluation of IoT hardware and sensors, building innovative applications across multiple LG B2B and consumer products
- ▹ LG Award winning products displayed in multiple global conferences and exhibitions.
- ▹ Developed sensor fusion algorithms resulting in 2 patents for autonomous checkout applications
IoT Solutions Architect - Contract
Smith Engineering, PLLC
May 2017 - May 2018
Fortune 500 Enterprise Deployments
- ▹ Forward Deployed as on-site solutions architect for Fortune 500 customers (MERCK, MSKCC), leading 0-to-1 IoT implementations with 1-year+ production support ensuring 99.9% uptime, saving 100s of hours on traditional data collection
- ▹ Wrote firmware solutions on cortex-m4 processors connecting existing systems with cloud to provide real-time data collection, analytics and predictive maintenance
End-to-End Solution Development
- ▹ Constructed end-to-end backend ingesting data from IoT sensors, APIs for device authentication, health monitoring, data-storage and visualization using Python Flask, SQL and MQTT Pub-Sub framework
- ▹ Designed solution for 30-channel high speed data logger recorder processing 1M+ data points hourly for industrial actuators, upgrading traditional systems (modbus, PLC/Scada) to MQTT based connectivity
Founding member - Renewable Airborne energy startup
Jet Stream Electric
Jan 2015 - Aug 2016
IISc, Bangalore
- ▹ Core team member developing 200W airborne wind energy prototype; UAV connected with ground systems using tether to generate electricity
- ▹ Integrated flight sensors (IMU, GPS, altimeter), optimized Ardupilot firmware, and conducted 50+ test flights validating power generation feasibility
- ▹ Coordinated with external SMEs and contractors for fabrication; managed supplier relationships and participated in funding pitches to potential investors
Research Engineer
Crossshore Solutions
Jan 2014 - Jan 2015
Ahmedabad
- ▹ Built different IOT systems connecting sensors and actuators with different hardware for software/mobile applications using SPI, I2C, Serial, IP protocols
- ▹ Developed indoor localization using BLE beacons and mobile application, deploying frictionless navigation and information access in spaces like shipping malls, museums and art galleries
AI Home Inventory App
Using vibe-coding, mcp and AI tools like Claude code, cursor, supabase, and vercel. Free to use home inventory app - web, iOS and android.
Designed by human - coded by AI
Tech: Claude, Cursor, Supabase, Vercel
Visit itemom.com →Shipment Visibility & Tracking System
Using Camera, TOF sensor and edge computer to detect the forklift and pallet jacks, triggering autofocus and camera recording, capturing images, detecting shipping labels and barcodes from images. Patent
99.2% barcode read accuracy • 50+ trucks daily
Tech: Edge Computing, Computer Vision, TOF Sensors
Learn more →AI-Powered Document Parsing
Using Anthropic Claude API achieving 85% accuracy across multiple template types; automating the manual entry across multiple functions in the warehouse
85% accuracy • 87% time savings
Tech: Claude API, Python, WMS Integration
Integration Platform (iPaaS)
Integration platform connecting 70+ integrations. Designed by human - coded by AI
70+ integrations • Self-serve setup
Tech: Temporal, No-code Config, Real-time Dashboards
Visit ipaas.shan0o.com →Warehouse Utility Suite
Open source warehouse utility suite processing 100+ transformations/month
Free to use • Open source
Tech: Next.js, React, Vercel
Visit utils.shan0o.com →Robotic ARM Implementation
Product strategy, SOPs, and deployment scaling for Y-Combinator backed robotics startup. Identified gaps and trained internal teams.
2023 · YC Consulting
Shipment Visibility & Tracking System
Camera-based barcode detection for pallet tracking with cloud-based real-time tracking and observability platform.
Sensor Fusion for Autonomous Retail
Multi-sensor product identification and tracking combining weight sensors, RFID, computer vision, and proximity sensors.
Warehouse Operation Orchestration
Automating warehouse operations workflows translating to 99.8% fulfillment accuracy.
Integration Platform (iPaaS)
Integration as a Service Platform connecting 100+ logistics integrations. Self-serve, no-code setup, real-time alerts and dashboard capabilities.
Product Strategy & Roadmapping, RICE/ICE Prioritization, Jobs-to-be-Done, OKRs, A/B Testing, Customer Discovery, Agile/Scrum
SQL, Python (Pandas, NumPy), Clarity, PostHog, Sentry, JIRA, Linear, Confluence, Figma, Miro
Claude code/API, cursor, OpenAI, LangChain, Prompt Engineering, RAG, Computer Vision, Document Parsing, AI Agent Development
Python, JavaScript/TypeScript, C/C++, REST APIs, Flask, FastAPI, Next.js, React, PostgreSQL, MongoDB, AWS, GCP, Docker
Salesforce, SAP, NetSuite, Shopify, Amazon MWS, UPS/FedEx APIs, EDI, ERP/WMS/TMS Integration
CAN bus, OBD2, MQTT, Sensors (IMU, GPS, cameras, RFID, Time of Flight), Raspberry Pi, Arduino, ARM, TI, Embedded Linux, RTOS
State University of New York at Binghamton
GPA: 3.56 • 2016-2018
Focus Areas: Embedded Systems, IoT, Computer Architecture, Machine Learning, Real-Time Operating Systems, Wireless Sensor Networks
CHARUSAT University, India
2010-2014
Pine64, MakerFest, Museum of Mathematics Hackathon, HackBU (MLH)